GDPR Compliance

Last Updated: 1 June 2026

Our Commitment to GDPR

Cedar Side Limited is committed to ensuring compliance with the General Data Protection Regulation (GDPR). This page outlines how we protect your personal data and uphold your rights under GDPR.

Data Controller

Cedar Side Limited is the data controller responsible for your personal information. Our contact details are:

Cedar Side Limited
42 Ecclesall Road South
Sheffield S11 9PL
United Kingdom
Email: [email protected]

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

1. Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for additional copies beyond the first request.

2. Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

3. Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

4. Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

5. Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

6. Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

7. Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month of receipt.

Please include the following information in your request:

• Your full name and contact details
• A description of the right you wish to exercise
• Any relevant details to help us locate your information
• Proof of identity (we may require this to verify your identity)

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: You have given explicit consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for the performance of a contract to which you are a party
• Legal Obligation: Processing is necessary for compliance with a legal obligation
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your interests or fundamental rights and freedoms

Data We Collect

We collect and process the following categories of personal data:

• Identity information (name, title)
• Contact information (email address, postal address)
• Financial information (payment details, property budget)
• Property preferences and requirements
• Technical data (IP address, browser type, device information)
• Usage data (how you interact with our website and services)

How We Use Your Data

We use your personal data for the following purposes:

• To provide our property curation and advisory services
• To communicate with you about our services
• To process payments
• To improve our website and services
• To comply with legal obligations
• To protect our legal rights and interests

Data Sharing

We may share your personal data with:

• Service providers who assist us in delivering our services (e.g., IT providers, payment processors)
• Professional advisors (lawyers, accountants, auditors)
• Regulatory authorities, courts, and other public bodies when required by law

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection
• Incident response procedures

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Generally, we retain:

• Client records: 7 years after the end of our business relationship
• Financial records: 7 years (as required by law)
• Marketing data: Until you unsubscribe or request deletion
• Website analytics: 26 months

International Transfers

We primarily store and process data within the United Kingdom. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions recognizing equivalent data protection
• Binding corporate rules

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Telephone: 0303 123 1113
Website: www.ico.org.uk

Updates to This Page

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about our GDPR compliance or wish to exercise your rights, please contact us at [email protected].